Terms of Service (TOS)
These ServerBeach Terms of Service (this "
Agreement ") and
ServerBeach's Acceptable Use Policy (" AUP ") govern your purchase and use of
all ServerBeach services (collectively, the " Services "), as described in the Order
Form(s) submitted by you and accepted by ServerBeach. You must
register and accept the terms of this Agreement and the AUP in
order to use the Services. BY CLICKING ON THE "I ACCEPT" BUTTON
BELOW, AND/OR REGISTERING FOR AND USING THE SERVICES, YOU
ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND THE AUP AND AGREE
TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT AS WELL
AS ALL POLICIES AND GUIDELINES OF THE AUP, WHICH ARE INCORPORATED
HEREIN BY REFERENCE. ServerBeach may modify any of the terms and
conditions contained in this Agreement and the AUP, at any time in
its sole discretion. Any modifications are effective upon posting
of the revisions on the ServerBeach web site (the " Site "). Your continued use of
the Services following ServerBeach's posting of any
modifications constitutes your acceptance of the modifications. If
you do not agree to the terms of any modification, do not continue
to use the services and immediately notify ServerBeach of your
termination of this Agreement in the manner described in Section
1.1 below.
Term and Payment for Services.
Term. This Agreement will be for an "
Term " of 1 month from the
date the Services are first provided by ServerBeach. This
Agreement will be automatically renewed (the " Renewal Term ") at the end of the
Initial Term or any Renewal Term for a period of thirty (30) days
unless you provide ServerBeach with written notice of termination
at least 30 days before the end of the Initial Term or Renewal
Term, whichever is then applicable. To schedule your account for
cancellation, please login to MyServerBeach and submit a ticket
under the category "Cancellation Request" from the pulldown menu.
This will ensure that your account is processed for cancellation
and will generate an email that will be sent to you regarding full
details of your request as well as the offline date of your server.
We cannot be held responsible for continued invoicing if the above
method is not followed.
Termination. This Agreement may be terminated:
(i) by you or ServerBeach during any Renewal Term, without cause,
by giving the other party 30 days prior written notice; (ii) by
ServerBeach in the event of nonpayment by you as provided in
Section 1.4 below; and (iii) by Server Beach, at any time, without
notice, if, in ServerBeach's sole judgment, you are in
violation of any terms or conditions of the AUP. If you terminate
this Agreement, or if ServerBeach terminates this Agreement for
your breach, before the end of the Initial Term or the Renewal
Term, whichever is then applicable, you will be required to pay
immediately all fees and costs accrued before the termination date,
all monthly recurring fees for each month remaining in the term and
any other amounts you owe to ServerBeach under this
Agreement.
Charges. You will pay all charges for your use of
the Services at the then current ServerBeach prices. You are
responsible for paying all federal, state, and local sales, use,
value added, excise duty and any other taxes assessed with respect
to the Services, other than taxes based on ServerBeach's net
income. You will pay $.30/GB for every gigabyte used over the bandwidth allotment during your 30 day billing cycle.
Payment. You will pay all charges for the first
month of service in advance on the first day of the Initial Term.
You will pay all subsequent charges for Services in advance on the
aniversary day of each month according to the then current price for
the Services. You must pay for the Services by credit card. You
authorize ServerBeach to charge your credit or debit card to pay
for any charges that may apply to your account. You must notify
ServerBeach of any changes to your card account (including,
applicable account number or cancellation or expiration of the
account), your billing address, or any information that may
prohibit ServerBeach from charging your account. Your failure to
fully pay any fees and taxes within 72 hours from the applicable due
date is a material breach of this Agreement, justifying ServerBeach
to suspend its performance and terminate this Agreement. If
ServerBeach terminates for your material breach, you will be
required to pay immediately all fees and costs accrued before the
termination date, all monthly recurring fees for each month
remaining in the term and any other amounts you owe to ServerBeach
under this Agreement. You are responsible for any costs
ServerBeach incurs in enforcing collection, including reasonable
attorneys' fees, court costs and collection agency fees. To
reinstate Services, you must pay for 3 months of Service in advance
on the first day such Services are reinstated and any fees
associated with reinstating Services.
Requirements for using Microsoft software.
Subscribers are prohibited from allowing more than five (5) authenticated users of the
Microsoft Windows Server Operating Systems under Microsoft licensing terms and could
create liability issues with Microsoft if violated.
Refund and Disputes. All payments to ServerBeach
are nonrefundable. This includes any applicable setup fees and
subsequent charges regardless of usage. All overcharges or billing
disputes must be reported within 60 days of the time the dispute
occurred. If you dispute a charge to your credit card issuer that,
in ServerBeach's sole discretion is a valid charge under the
provisions of this Agreement and/or AUP, you agree to pay
ServerBeach an "Investigation Fee" of $100.00.
Use of Services.
Acceptable Use Policies. The AUP governs the
general policies and procedures for use of the Services. The AUP
is posted on the site at (or such other location as ServerBeach
may specify) and may be updated from time to time. BY USING THE
SERVICES, YOU AGREE TO BE BOUND BY THE TERMS OF THE AUP AND ANY
MODIFICATIONS TO THE TERMS. SERVERBEACH MAY TERMINATE YOUR ACCOUNT
WITHOUT NOTICE FOR ANY VIOLATION OF THE AUP OR THIS
AGREEMENT.
Domain Names. Upon registering your domain name,
you are bound by the terms of the registration service's then
current domain name policy and the policies of the national DNS
registration authorities. ServerBeach will not refund any fees you
paid with respect to the registration of a domain name you are
unable to use. All new webhosting accounts involving new domains
will be set up and entered into our DNS servers within 3 to 5
business days. Due to unforeseen complications, however, this
process may sometimes require up to 7 business days. If the new
domain is registered by you, there will be no handling fee. If the
domain is registered by ServerBeach on your behalf a handling fee
will be incurred. New webhosting accounts which involve the
transfer of a domain from another provider to ServerBeach will
require a minimum of seven (7) days to be set up and entered into
our DNS servers. In some cases, such transfers may take up to
sixty (60) days. Due to the unpredictable nature of the transfer
process, no guarantees are made regarding the amount of time a
specific transfer may take. If the transfer of the domain is done
by ServerBeach on your behalf, a handling fee will be incurred. If
you cancel service during the transfer period for any reason, all
charges are considered earned.
Security. You are solely responsible for any
security breaches affecting servers or accounts under your
control. If your server is responsible for or involved in an
attack on or unauthorized access into another server or system,
ServerBeach will shut it down immediately. You will pay any
charges resulting from the cost to correct security breaches
affecting ServerBeach or any of its other customers.
Backups.
You are solely responsible for any and all backups of your data.
ServerBeach may not be held accountable for any loss of data due to hardware or software failure.
ServerBeach highly recommends daily backups for your protection.
Intellectual Property Rights
Your Warranties and Representations
to ServerBeach. You warrant, represent, and covenant to
ServerBeach that: (a) you are at least 18 years of age if an
individual, (b) you possess the legal right and ability to enter
into this Agreement; (c) you will use the Services only for lawful
purposes and in accordance with this Agreement and all applicable
policies and guidelines, including the AUP; and (d) your content
does not and will not infringe or violate any right of any third
party (including any intellectual property rights) or violate any
applicable law, regulation or ordinance.
IP Numbers. ServerBeach will maintain and control
ownership of all Internet protocol (" IP ") numbers and addresses that
ServerBeach may assign to you. ServerBeach may, in its sole
discretion, change or remove any and all IP numbers and
addresses.
ServerBeach may provide you access to other third party software
and/or services ("Third Party Products
") through reseller relationships
ServerBeach has established with certain commercial vendors,
including without limitation, Microsoft Corporation ("
Third Party Vendors"). Unless otherwise notified,
Customer understands that product support for Third Party Products is provided
by ServerBeach and not by the Third Party Vendor. Neither ServerBeach nor any
Third Party Vendor makes any representations or warranties, express or implied,
regarding any Third Party Products. CUSTOMER EXPRESSLY ACKNOWLEDGES AND AGREES
THAT USE OF THIRD PARTY PRODUCTS IS AT CUSTOMER'S SOLE RISK AND SUCH THIRD
PARTY PRODUCTS ARE PROVIDED "AS IS" AND WITHOUT REPRESENTATION OR WARRANTY OF
ANY KIND FROM ServerBeach OR ANY THIRD PARTY VENDOR, INCLUDING WITHOUT LIMITATION,
ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
LACK OF VIRUSES, ACCURACY OR COMPLETENESS OF RESPONSES OR RESULTS, CORRESPONDENCE
TO DESCRIPTION, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, NEITHER ServerBeach NOR ANY THIRD PARTY VENDOR WILL
BE LEGALLY RESPONSIBLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, OR CONSEQUENTIAL,
ARISING FROM THE USE OR INABILITY TO USE ANY THIRD PARTY PRODUCT. CUSTOMER AGREES
TO OBSERVE THE TERMS OF ANY LICENSE AND/OR APPLICABLE END USER SUBSCRIBER AGREEMENT
FOR THIRD PARTY PRODUCTS AND THAT CUSTOMER SHALL BE FULLY LIABLE TO THIRD PARTY VENDORS
AND ServerBeach WITH RESPECT TO ANY IMPROPER USE OF SUCH THIRD PARTY PRODUCTS OR
VIOLATION OF LICENSE AGREEMENTS WITH THEM AND/OR APPLICABLE END USER SUBSCRIBER AGREEMENTS.
You shall not (i) remove, modify or obscure any
copyright, trademark or other proprietary rights notices that
appear on any Third Party Product or that appear during use of any
Third Party Product; or (ii) reverse engineer, decompile, or
disassemble any Third Party Product, except and only to the extent
that such activity is expressly permitted by applicable law
notwithstanding this limitation.
Enforcement Actions.
ServerBeach reserves the right to suspend or terminate the Service
immediately or take any other corrective action it deems
appropriate in its sole discretion if in the sole judgment of
ServerBeach your server is the source or target of any violation of
the AUP or for any other reason which ServerBeach chooses. If
inappropriate activity is detected, all of your accounts in
question will be deactivated until an investigation is complete.
Prior notification to you is not assured. In some cases, law
enforcement will be contacted regarding the activity. These rights
of action, however, do not obligate ServerBeach to monitor or exert
editorial control over the information made available for
distribution via the Services. If ServerBeach takes corrective
action because of a possible violation, ServerBeach will not refund
to you any fees you paid in advance of the corrective
action.
Disclosure Rights. The AUP specifically prohibits
the use of our service for illegal activities. Therefore, you
agree that ServerBeach may disclose any and all of your information
including assigned IP numbers, account history, account use, etc.
to any law enforcement agent who makes a written request without
further consent or notification to you. In addition, ServerBeach
shall have the right to terminate all service set forth in this
Agreement.
Disclaimed Warranties. ServerBeach exercises no
control over, and accepts no responsibility for, the content of the
information passing through ServerBeach's host computers,
network hubs and points of presence, or the Internet. USE OF THE
SERVICES OR ANY INFORMATION THAT MAY BE OBTAINED THEREFROM IS AT
YOUR OWN RISK. ALL SERVICES PERFORMED UNDER THIS AGREEMENT ARE
PERFORMED "AS IS" AND WITHOUT WARRANTY AGAINST FAILURE OF
PERFORMANCE INCLUDING, ANY FAILURE BECAUSE OF COMPUTER HARDWARE OR
COMMUNICATION SYSTEMS. SERVERBEACH DOES NOT MAKE AND DISCLAIMS,
AND YOU WAIVE ALL RELIANCE ON, ANY REPRESENTATIONS OR WARRANTIES,
ARISING BY LAW OR OTHERWISE, REGARDING THE SERVICES, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING,
COURSE OF PERFORMANCE OR USAGE IN TRADE. SERVERBEACH DOES NOT
WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR
COMPLETELY SECURE.
Limitation and Exclusion of Liability.
Limitations. IN NO EVENT WILL SERVERBEACH OR ITS
SUPPLIERS HAVE ANY LIABILITY FOR UNAUTHORIZED ACCESS TO, OR
ALTERATION, THEFT OR DESTRUCTION OF INFORMATION DISTRIBUTED OR MADE
AVAILABLE FOR DISTRIBUTION VIA THE SERVICES THROUGH ACCIDENT,
FRAUDULENT MEANS OR DEVICES. NEITHER SERVERBEACH NOR ITS SUPPLIERS
WILL HAVE LIABILITY WITH RESPECT TO SERVERBEACH'S OBLIGATIONS
UNDER THIS AGREEMENT, OR OTHERWISE FOR CONSEQUENTIAL, EXEMPLARY,
SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF SERVERBEACH HAS
BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES. THE LIABILITY OF
SERVERBEACH AND ITS SUPPLIERS TO YOU FOR ANY REASON AND UPON ANY
CAUSE OF ACTION IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID TO
SERVERBEACH UNDER THIS AGREEMENT DURING THE 3 MONTHS IMMEDIATELY
PRECEDING THE DATE ON WHICH THE CLAIM ACCRUED. THIS LIMITATION
APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING BREACH
OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY,
MISREPRESENTATIONS, AND OTHER TORTS. THE FEES FOR THE SERVICES SET
BY SERVERBEACH UNDER THIS AGREEMENT HAVE BEEN AND WILL CONTINUE TO
BE BASED UPON THIS ALLOCATION OF RISK. ACCORDINGLY, YOU RELEASE
SERVERBEACH AND ITS SUPPLIERS FROM ANY AND ALL OBLIGATIONS,
LIABILITIES, AND CLAIMS IN EXCESS OF THE LIMITATION STATED IN THIS
SECTION 6.1.
Interruption of Service. ServerBeach and its
suppliers are not liable for any temporary delay, outages or
interruptions of the Services. Further, ServerBeach is not liable
for any delay or failure to perform its obligations under this
Agreement, where the delay or failure results from any act of God
or other cause beyond its reasonable control (including, any
mechanical, electronic, communications or third-party supplier
failure).
Indemnification. In agreeing to the ServerBeach
AUP and this Agreement, you agree to indemnify, defend and hold
harmless ServerBeach, its employees, directors, partners,
representatives and affiliates, for any violation by you or your
customers of the AUP or this Agreement that results either in loss
to ServerBeach or the bringing of any claim against ServerBeach by
any third-party. For example, if ServerBeach is sued because of
your or your customer's activity related to the Services, you
will pay any damages awarded against ServerBeach, its employees,
directors, partners, representatives and affiliates, plus all costs
and attorney's fees.
MISCELLANEOUS PROVISIONS.
ServerBeach and you agree that, except as
otherwise expressly provided in this Agreement, the Order Form(s)
or the terms and conditions of use of any third party software
products, there shall be no third party beneficiaries to this
Agreement, including but not limited to the insurance providers for
either party or your customers. THIS AGREEMENT IS MADE UNDER AND
WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF
THE STATE OF TEXAS (EXCEPT THAT BODY OF LAW CONTROLLING CONFLICTS
OF LAW) AND SPECIFICALLY EXCLUDING FROM APPLICATION TO THIS
AGREEMENT THAT LAW KNOWN AS THE UNITED NATIONS CONVENTION ON THE
INTERNATIONAL SALE OF GOODS. EXCLUSIVE VENUE FOR ALL DISPUTES
ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE THE STATE AND
FEDERAL COURTS IN TEXAS, AND EACH PARTY IRREVOCABLY CONSENTS TO
SUCH PERSONAL JURISDICTION AND WAIVES ALL OBJECTIONS THERETO. In
the event any provision of this Agreement is held by a tribunal of
competent jurisdiction to be contrary to the law, the remaining
provisions of this Agreement will remain in full force and effect.
The waiver of any breach or default of this Agreement will not
constitute a waiver of any subsequent breach or default, and will
not act to amend or negate the rights of the waiving party. You
may not sell, assign or transfer its rights or delegate its duties
under this Agreement either in whole or in part without the prior
written consent of ServerBeach, and any attempted assignment or
delegation without such consent will be void. ServerBeach may
assign this Agreement in whole or part. ServerBeach also may
delegate the performance of certain Services to third parties. All
notices, demands, requests or other communications required or
permitted under this Agreement shall be deemed given when delivered
personally, sent by facsimile upon confirmation, sent and received
by return receipt email, or upon receipt of delivery of overnight
mail. You and ServerBeach are independent contractors and this
Agreement will not establish any relationship of partnership, joint
venture, employment, franchise or agency between you and
ServerBeach. This Agreement, including all documents incorporated
herein by reference, constitutes the complete and exclusive
agreement between the parties with respect to the subject matter
hereof, and supersedes and replaces any and all prior or
contemporaneous discussions, negotiations, understandings and
agreements, written and oral, regarding such subject matter.
Survival. All provisions of this Agreement
relating to your warranties, intellectual property rights,
limitation and exclusion of liability, your indemnification
obligations and payment obligations will survive the termination or
expiration of the Agreement.
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