Need better dedicated server support? Get the answers you need, when you need them with 24x7x365 LifeGuard Support for your dedicated server.
We’re trained. We’re here. We have cool sunglasses and tans. Okay, scratch the tan part. We spend too much time in dark rooms behind monitors solving IT issues to cultivate much of a tan. But we love saving you from drowning in a sea of crashing data, and we’re really, really, really happy to offer you LifeGuard’s unbeatable, round the clock support for only $39/mo. (We almost can’t believe what a deal it is, either.) LifeGuard Support offers the following amazing services in addition to the standard service that comes with every ServerBeach Dedicated Server plan.
 |
24x7x365 Phone SupportCall us at 1pm. Call us at 3am. Call us to chat over morning coffee or during the late show. We’re here no matter the hour, no matter the issue. On the other end of the line you’ll find a seasoned, IT-obsessed professional dedicated to making your problems go away. We get right to business, working with you to immediately verify your issue and we won’t let go until your issue is resolved. |
|
|
|
 |
First Hour FreeUnlike other ‘first one’s free’ offers, we don’t want (or expect) you coming back for more. With LifeGuard support, the first hour of service is free. And typically, that’s about the max time it takes our LifeGuard team to resolve any Dedicated Server issue. |
|
|
|
 |
Three Billable Hour CapThree really is the magic number with LifeGuard Support. We cap the billable support charges to three hours, no matter how long it takes us to fix your issue to your satisfaction. And that’s in addition to the first free hour. We just want happy customers, smoothly running sites and no outrageous fees. |
Included Support Services: |
Additional Support Services: |
|---|---|
| Rapid Reboot |
Apache Troubleshooting
|
| Remote Rescue for Linux |
Control Panel Troubleshooting
|
| Rapid Reload |
Email Troubleshooting
|
| Hardware Troubleshooting |
FTP Troubleshooting
|
| Network Troubleshooting |
Control Panel Troubleshooting
|
| ServerBeach DNS Tool |
MySQL Troubleshooting
|
| Initial Installation Troubleshooting |
IIS Troubleshooting
|
| Free OS Reloads | General OS (Windows/Linux) Troubleshooting |
| Portal Tools and Analytics Troubleshooting | Best effort on all other issues |
Facebook
Twitter
YouTube
Blog
