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LifeGuard Support™


Get the answers you need, when you need them with 24x7x365 LifeGuard Support.
Choose LifeGuard Support and get far more services around-the-clock for one low price. At just $39/mo, you'll enjoy all the convenient support and cost savings listed below, in addition to what you would normally get when you sign up for a ServerBeach Dedicated Server.


24x7x365 Phone Support

24x7x365 Phone Support

Call us day or night and expect to talk to a seasoned IT pro obsessed with making your problems go away, fast. Their passion for hosting exists to help your passion for business. It means we cut to the chase first time, every time with the know-how you need. We'll verify your issue, submit a support ticket on your behalf, and won't let go until it's resolved. Talk to us


First Hour Free

First Hour Free

Get the first hour free on any billable services needed to resolve your issue with each support ticket you submit. Typical Dedicated Server issues get resolved within an hour. Talk to us


3 Billable Hour Cap

Three Billable Hour Cap

If your Dedicated Server issue requires more time to resolve, we'll cap the billable support charges to three hours, no matter how long it takes us to fix it to your satisfaction. These three hours are in addition to the free first hour you receive providing even greater cost savings. Talk to us



Included Support Services
Rapid Reboot
Remote Rescue for Linux
Rapid Reload
Hardware Troubleshooting
Network Troubleshooting
ServerBeach DNS Tool
Initial Installation Troubleshooting
Free OS Reloads
Portal Tools and Analytics Troubleshooting
Additional Support Services
Apache Troubleshooting
Control Panel Troubleshooting
Email Troubleshooting
FTP Troubleshooting
Control Panel Troubleshooting
MySQL Troubleshooting
IIS Troubleshooting
General OS (Windows/Linux) Troubleshooting
Best effort on all other issues